The Business English Handbook is an excellent language reference and practice book for upper-intermediate and advanced students. A great resource in class with units that can fill in gaps or meet unexpected needs. The book is divided into two sections of 12 units: Business Topics (covering areas such as production, sales and marketing, IT, finance, human resources) and Business Communication (covering areas such as presentations, effective writing, how to argue convincingly). In each unit there is a presentation of the target language area and a visual “mind map” with a clear graphic outline of key vocabulary. These are followed by practice exercises and writing and speaking activities. The audio CD brings the topics to life with 10 authentic interviews with leading business people, a Venture Capitalist, a Marketing Directory etc. — there are exercises (and scripts) in the book that link to the themes covered in the Business Topics section. Author: Paul Emmerson (Email English)

• Key Features:
• 12 Topic-based units covering major business topics and functions
• Detailed analysis of key business concepts by topic
• Instantly accessible, structured information with useful visuals to extend the lexical input
• Webliography and discussion topics
• Advanced business writing units
• High-level business speaking practice for presentations and meetings
• Covers both British and American terms (indicating which is most used in an international business context)
• Audio: Listening Scripts and Interviews (exercises)
• Also contains Answer Key

Level: A/B — 2nd and 3rd year HH/Language Schools/Upper-Intermediate – Advanced

How to get the most out of meetings and the people who attend them — learn the golden rules and keep control — prevent wasted time, effort and energy!
Meetings are important business and social activities. We meet with other people to learn, to exchange information, to take decisions and to enjoy ourselves. However, research suggests that meetings are often a waste of our working time. Despite their necessity, many meetings are organized by individuals who have other full-time responsibilities and lack the formal training and experience to ensure their successful planning and execution. This book provides guidance on how to get meetings right. Readers should be able to reap the rewards from appropriate preparation, maximizing participation, understanding group dynamics, effective chairing, and how to follow up. Very clear layout. Author: Alan Barker. (147 pages)
Level: HH/Library/Depot/Language Schools/In-House Courses

Contents include: Preparing for the meeting; What's on the agenda?; Chairing the meeting; Participating well; Problem solving in meetings; After the meeting; Different meetings and how to run them.

How to Negotiate Effectively provides tips, tools and techniques for getting it right. It explores and advises on every aspect of the negotiation process, including: tactics and counter-measures, identifying true decision makers, handling deadlock, how to spot buying signals in negotiations, making concessions, enhancing your authority and getting the best deal. Very clear layout. An essential step-by-step guide, How to Negotiate Effectively will help anyone achieve a balanced 'win-win' outcome. Author: David Oliver. (137 pages)
Level: HH/Library/Depot/Language Schools/In-House Courses

Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business. How to Write Reports and Proposals provides practical pointers for anyone who needs to impress, convince and persuade their colleagues or clients. Using checklists, exercises and examples, it explains how to make a plan of what to write, transfer ideas onto paper and edit them to achieve the best results. There is also valuable information on creating a good report, preparing to write, the power of language, persuasive writing and presentation. Very clear layout. Summaries of Key Points at the end of each chapter. A great resource for business people or students, it will help anyone write appropriately for their target readers and create persuasive documents. Author: Patrick Forsyth (118 pages)
Level: HH/Library/Depot/Language Schools/In-House Courses

A step-by-step guide to structuring a presentation and creating confidence:
Effective communication is essential for business success. From training new employees to building a rapport with potential clients, the ability to deliver information, while achieving maximum impact, is a skill that all business people need, yet many find difficult to master. This book provides practical advice, addressing the common problems people face when making a presentation. It is ideal for the inexperienced speaker or anyone wanting to improve their communication skills. It includes tips on how to: overcome nerves; be concise; understand body language; use visual aids effectively; structure a presentation and use PowerPoint technology. It is a great guide to communicating with confidence. Suitable for individual use as well as in workshops. Very clear layout. Author: Andrew Bradbury. (149 pages)
Level: HH/Library/Depot/Language Schools/In-House Courses